Privacy Policy

Effective Date: February 12, 2025

1. Introduction
Welcome to Sterilized Substrates (“we,” “our,” “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sterilizedsubstrates.com and use our services. By using our website, you consent to the practices described in this policy.

2. Information We Collect
We collect the following types of information when you use our website:

• Personal Information: When you make a purchase or register an account, we collect your name, email address, billing address, shipping address, phone number, and payment details.

• Non-Personal Information: We may collect browser type, IP address, referring/exit pages, and other usage data through cookies and analytics tools.

• Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze website traffic, and personalize content.

3. How We Use Your Information
We use your information to:

• Process and fulfill your orders

• Provide customer support

• Improve our website and services

• Send promotional emails (you may opt out at any time)

• Detect and prevent fraud

• Comply with legal obligations

4. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:

• Service Providers: Third-party payment processors, shipping companies, and IT service providers who help us operate our business.

• Legal Compliance: If required by law or to protect our rights and safety.

• Business Transfers: In case of a merger, sale, or transfer of assets.

5. Data Security
We take appropriate measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights
Depending on your location, you may have rights regarding your personal data, including:

• Accessing, correcting, or deleting your data

• Objecting to data processing

• Opting out of marketing emails

To exercise your rights, contact us at support@sterilizedsubstrates.com.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Sterilized Substrates